Responding to correctional emergencies

By Gary T. Klugiewicz

Emergency Preparedness Planning Overview

Keeping correctional staff safe begins with how we prepare to respond to correctional emergencies. This preparation is usually dealt with under the umbrella of emergency preparedness planning.

It is important to note that correctional personnel respond to emergency as first responders. Staff members initially respond to these emergencies, determine what type of specialized emergency response is needed, then assist with handling the problem while the appropriate specialized response teams are called to the scene, i.e., correctional emergency response teams, emergency medical services, the fire department, the maintenance department, etc.

Remember that you are a correctional officer / jail officer / juvenile correctional worker / correctional staff member first and a First Responder second—the extent of your authority and responsibilities is limited by your job description. Although we all help out as needed in any emergency, how we respond is dictated by our respective functions and training within the institution—security, medical, mental health, support, or administration: All will assist but their functions will be different.

Types of Correctional / Institutional Emergencies

There are four general types of emergencies that correctional personnel respond to a regular basis:

a. Disturbance emergencies

These disturbances range from the daily arguments between inmates and other inmates and/or staff, to fights, self harming behavior, from minor disturbance through a major riot.

b. Medical emergencies
Medical emergencies range from a small cut on the finger, to major injuries from natural causes and/or fights, to major medical problems like a heart attack or serious suicide attempt.

c. Fire emergencies.

Fire emergencies are always a concern because of the danger of direct fire or the smoke generated by the fire along with the accompanying panic response
d. Miscellaneous emergencies

This category is a catch-all for all other emergencies that occur in a correctional environment, and deals with such things as power outages, heating system failures, plumbing emergencies that generate flooding, etc.

The bottom line is, when facing one or more of these emergencies, correctional staff must be ready—and competently trained—to deliver a measured, systematic response. Developing policy and procedure is not enough. Staff must physically train for emergency response procedures, as well, practice to insure proper application to the type of emergency at hand.

The fact that these emergencies occur in a correctional environment only complicates emergency response. Think of the snowball effect a miscellaneous emergency like flooding could have: An inmate “falling” and injuring himself (medical emergency) might be an attempt to distract staff from a planned assault on another inmate (disturbance emergency). If you think about it, in a full-fledged riot, all four emergency types will be very likely be covered—disturbance, medical, fire, and miscellaneous.

First Responder Philosophy

The first responder philosophy was created in the 1980s as a part of the State of Wisconsin Principles of Subject Control (POSC®) training program to outline the proper way for institutional personnel to respond to emergency situations. This program was designed and utilized in state prisons, county jails, mental health / treatment facilities, and other institutional facilities. Made up of ten components, this emergency response model is use to prepare, train, document, evaluate, and defend institutional staff response to emergency situations.

 Activity Response Cues

1. Arrive (On the scene)  (Become aware of the emergency)

2. Assess (the situation)  (Determine type of emergency)

3. Alarm (is given) (Notify control center / get back up responding, if needed)

4. Evaluate (the situation)  (Are there any hidden dangers?)

5. Enter (the emergency site) (When you have enough back up and it's appropriate to do so)

6. Stabilize (subject/scene)  (Restrain subject, if appropriate)

7. Initial Medical Assessment (Remember that you need to stabilize the subject(s) before
  proceeding to this step)

A. Determine the Level of Consciousness (yes / semi-conscious / no)

B. Check ABC's (Airway / Breathing / Circulation)

C. Perform a Body Check (severe bleeding / gross deformities)

D. Treatment to Level of Training (activate the Emergency Medical System (E.M.S.), if appropriate).

E. Continue to Monitor the Subject (stay close / watch closely).

8. Long Term Monitoring  (Does the subject have "special needs" that require
additional care / supervision)  (Medical / Mental / Security)
9. Communication  (What do you have, what type of assistance is needed, who is responding, who is bringing in the emergency equipment, when you have enough assistance on the scene, when the emergency is over, etc.)

10. Documentation / Debriefing (Detailed reports on what led up to the emergency, what occurred during the emergency, and how the staff followed up after emergency as well as the findings of the investigation that followed, and remember:  If the staff doesn't discuss and evaluate their response they will keep making the same mistakes)


Correctional  personnel  respond  to  emergencies  as  first  responders.  The first
responder philosophy says that staff should ARRIVE on the scene, ASSESS what type of emergency they have, and call in an ALARM before jumping in.

The next step is to EVALATE whether there are any hidden dangers (is this a set up?) before deciding to ENTER the emergency site in order to STABILIZE both the subject and the scene.

Once the subject has been stabilized (which often includes the application of restraints), staff must begin INITIAL MEDICAL ASSESSMENT, which includes following the trained protocol.

Next comes LONG-TERM MONITORING that includes proper placement of the inmate after the incident, based on the inmate’s security, medical, and/or mental health needs.

COMMUNICATION takes place through the emergency response, and includes communication with the inmate, staff, witnesses, and other responding professionals.

Finally comes the DOCUMENTATION / DEBRIEFING that includes all levels of documentations required by staff involved in the emergency, along with a tactical debrief to provide “lessons learned” for staff members for the purpose of  improving future performance.






About the author

Experience, expertise and communication skills are the criteria by which a defensive tactics instructor is judged. By these measures, Gary T. Klugiewicz is recognized as one of the nation's leading control systems analysts specializing in the Use of Force.

Gary is the training director for Vistelar (, a global consulting & training firm that addresses the entire spectrum of human conflict. His Verbal Defense & Influence ( training program is used worldwide in a variety of disciplines to teach non-escalation of conflict and reduce the need for de-escalation tactics. Gary specializes in transforming theory (“fire talks”) into reality (“fire drills”) through the use of Emotionally Safe Performance-Driven Instruction.

He retired from the Milwaukee County Sheriff’s Department in 2001 after 25 years of service, during which he rose to the rank of captain. As a former Street Survival® Seminar instructor and internationally known defensive tactics instructor, Gary’s training has impacted literally hundreds of thousands of officers.

Gary developed the Principles of Subject Control (P.O.S.C.®) for Correctional Personnel that have been adopted by the Wisconsin Law Enforcement Training & Standards Bureau and Wisconsin Department of Corrections for their correctional training programs. He has been instrumental in the development of Correctional Emergency Response Team (C.E.R.T.) training programs throughout the United States. Gary has revolutionized crisis intervention training through the development of the “First Responder Point-of-Impact Crisis Intervention (PICI) Training Programs for Persons with Special Needs” training program. PICI focuses on keeping people safe through a system of time-tested crisis intervention tactics and the development of Special Needs Strategies.

Gary Klugiewicz has spent more than 30 years as a line officer, supervisor, and a control systems designer. He currently serves as a defensive tactics consultant for numerous police and correctional agencies throughout the United States.

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