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It is impossible to balance a scale with uneven weight. The problem with employee morale can never be solved if we can not see things from each other’s perspective. Leadership not only has to communicate, they need to listen to the concerns of the front line.
Today on Tier Talk, Anthony Gangi sits with Keith Hellwig, author of No Place Like Home. Listen in as they discuss employee morale and what can be done to life the spirits of those who the front line.
About Keith Hellwig
Keith Hellwig has been in Law Enforcement and Corrections for over 35 years. He started as a corrections officer and worked his way up through the ranks to captain. As an officer, he has served on Hostage Extraction Team, Emergency Response Unit, Cell Extraction Team, Hostage Negotiations Team, and has taught communications techniques and hostage survival skills at the Corrections Training Academy.
As a lieutenant, and later as a captain, he was an emergency response team leader and trainer, a hostage negotiations team leader and took command of a sniper team. He was a certified instructor in defense tactics, firearms and chemical agents. He worked in three different corrections facilities, and is currently a “Line Captain” at a state maximum security facility.
Keith obtained his formal education at the University of Wisconsin-Oshkosh as well as Fox Valley Technical College. He received State certification as a law enforcement officer and has worked as a patrol officer for three different agencies, as well as obtaining a full-time position for a local County, holding the rank of Lieutenant.
He “retired” from the county after 30-years accumulated service, then returned to the State as a Captain. He continues to hold that position, as well as holding the rank of police officer for a local community. In his down-time, Keith likes to write, and has had numerous pieces published in newspapers and professional publications. Keith has been married for over 35 years, and has two daughters and one granddaughter.
“No Place Like Home” is his first book. In it, he hopes to convey the humanity not only of the inmates , but also that of the officers who are all too often portrayed as brutal, non-caring persons. In “No Place Like Home,” there are no stereo-typical officers. There are no “Die Hard” type heroics, no liquor swilling buffoons and no over the top, brilliant intellectual inmates. Rather, there are people, from both side of the fence, all with one thing in common: they just want to go home.
