Editor's note: This is the first of Dr. George Thompson's excellent Verbal Judo Peace Stories, first released back in 2007, but just as relevant today. You can see more Peace Stories here.
Truly the only area officers have no required training is the one area where they get almost all their complaints—talking to people! Talking under pressure or in difficult situations is not a Natural skill, but an ACQUIRED one, which means you need Tactical Communication! VERBAL JUDO is the tactical way to safety and power with people!
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