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Verbal abuse: 5 kinds of deflectors

Gary T. Klugiewicz Klugie's Correctional Corner
with Gary T. Klugiewicz

September 07, 2010

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Tip: Verbal abuse: 5 kinds of deflectors

In this video tactical tip, expert trainer Gary T Klugiewicz discusses how to deflect verbal abuse from inmates and avoid getting angry and letting things escalate as a result.

 

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About the author



Gary T. Klugiewicz is retired from the Milwaukee County Sheriff’s Department where he served three tours of duty "inside the walls" as a Correctional Officer, Deputy, Sergeant, and Captain. Gary has served as a Shift Supervisor, A CERT Team Commander, and a Special Management Team Security Supervisor for mentally ill inmates. Gary has developed defensive tactics training programs for Police, Corrections, Mental Health, and Tactical Teams. He is an instructor trainer for the State of Wisconsin’s correctional Principles of Subject Control (POSC®) Program, the ACMi® Correctional Emergency Response Team (CERT®) Program, and the Active Countermeasures (Dynamic Entry Training) Program for SWAT Personnel. Gary may be reached by email at: GTKlugiewicz@cs.com

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