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Inmates' families protest call rates in Mass.

The families have asked the department to investigate what they say are excessive telephone rates and poor quality phone service in state prisons and county jails

The Associated Press via The Berkshire Eagle

BOSTON  -- Christine Duarte spends between $450 and $650 a month to talk to her husband while he awaits trial in a New Bedford jail.

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The jail is located only about 15 minutes away from her home in Fall River, but her high phone charges are more fitting of a long-distance bill, she says.

Full story:Inmates' families protest call rates in Mass.