Make this page my home page
  1. Drag the home icon in this panel and drop it onto the "house icon" in the tool bar for the browser

  2. Select "Yes" from the popup window and you're done!

Sponsors

Corrections Resources

Featured Product Categories

Featured Corrections Product

Most Popular Articles

Corrections Article


Print Comment RSS Bookmark


Prison inmates handle calls for DMV

85 inmates handle about one million calls a year

By C1 Staff

BUFFALO, N.Y. — When you give the NYS Department of Motor Vehicles a ring, you might end up talking to an inmate.

"I'm not aware of any incident that would cause any concern for the DMV customers," said Peter Cutler, a correctional services spokesperson, who says inmates have been taking calls from DMV customers as far back as 1988, told WGRZ.

The NYS Department of Correctional Services operates two DMV call centers, at the medium security Greene Correctional Facility for men and the maximum security Bedford Hills prison for women. Together, 85 inmates handle about one million calls a year.

Offenders convicted of telephone-related crimes, or credit card or computer fraud and not eligible to work at the center. The calls are also monitored at random to ensure inmates are not asking questions they shouldn’t, including asking for personal information.

"This enables the inmates who are in our custody, who are someday going to return to the community, to gain some skills that will make them be able to hold a job which is what we all want them to be able to do, so they don't recidivate and come back into our system," Cutler said.

As the inmates are paid between 46-cents and $1.14 per hour, the state claims it is saving up to $3-million a year in DMV salaries.

"It's cost effective, it's efficient, and it works," Cutler said.

Still, unions representing state workers have voiced objection to the program, claiming it takes jobs away from law abiding citizens.



Most Commented Articles
1. Caitlyn Jenner could face criminal charge for fatal crashCorrections Article Comments18
2. Right or wrong: Supervisor doesn't write up officer for security breachCorrections Article Comments14
3. Video: Texas correctional officer fires tear gas at inmates inside dormCorrections Article Comments9
4. Shackles an affront to 'dignity and decorum' of court, appeals panel rulesCorrections Article Comments8
5. Authorities find letters from prison threatening 3 officers Corrections Article Comments8
6. Kan. DOC drops correctional officer hiring age to 18Corrections Article Comments8
7. Yes, corrections officers are law enforcement officersCorrections Article Comments8
8. Calif. to end unlimited isolation for most gang leaders Corrections Article Comments6
9. The Question: How are 'snitches' treated in prison?Corrections Article Comments5
10. Court to rule if Calif. death penalty is cruel, unusual Corrections Article Comments5


Back to previous page